Support Resources

Get support for SyncJe products

Nexthaus provides technical support 24 hours-a-day, 7 days-a-week to ensure that you are constantly synchronizing your data across all devices. You can reach our support team by email and telephone. You can also find support information within the SyncJe suite of products user guides.

 

If you purchased your SyncJe Client(s) before June 21, 2007, you may purchase a maintenance and support plan for a yearly fee of $7.95.

 

If you purchased your SyncJe client(s) on or after June 21, 2007,you are provided with a one-year maintenance and support plan from date of purchase. You may continue to receive maintenance and support after the first year from date of purchase for $7.95 per year.

 

 

Registration

If you are having difficulties registering your client, please:

1. Check your spelling, the license name and license key are case sensitive.

2. Download the latest version of your client.

3. Contact support at support@nexthaus.com

 

 

Feedback

If you have any suggestions, feature requests, or comments, please email us at feedback@nexthaus.com

FAQ

Please consult the Frequently Asked Questions section for answers, solutions, and guidance to common questions.

 

Frequently Asked Questions

User Guides

Online Support

Our technical staff is available to you via email or online.

 

support online chat: click here

support email: support@nexthaus.com

Phone Support

Live North American phone support is available

24 hours-a-day, 7 days a week:

 

phone: 1.877.790.1230

sales: 1.866.948.1230 (9:00AM - 5:00PM EST)