Get support for SyncJe products
Nexthaus provides technical support 24 hours-a-day, 7
days-a-week to ensure that you are constantly synchronizing
your data across all devices. You can reach our support
team by email and telephone. You can also find support
information within the SyncJe suite of products user guides.
* * * * * *
If you purchased your SyncJe Client(s) before June 21, 2007,
you may purchase a maintenance and support plan for a yearly
fee of $7.95.
If you purchased your SyncJe client(s) on or after June 21, 2007,
you are provided with a one-year maintenance and support plan
from date of purchase. You may continue to receive maintenance
and support after the first year from date of purchase for $7.95
per year.
Registration
If you are having difficulties registering your client, please:
1. Check your spelling, the license name and license key are case sensitive.
2. Download the latest version of your client from the product page and try again.
3. Contact support at support@nexthaus.com
Feedback
If you have any suggestions, feature requests, or comments,
please email us at feedback@nexthaus.com
|
|
|
FAQ
Please consult the Frequently Asked Questions section for answers, solutions, and guidance to common questions.
> Frequently Asked Questions
User Guides
User guides and other materials are
available for the following products:
> SyncJe for BlackBerry (PDF)
> Oracle Certified 10g OCS sync profile
> SyncJe for iPhone (PDF)
> SyncJe for Outlook (PDF)
> SyncJe for Outlook Express (PDF)
> SyncJe for Lotus Notes (PDF)
> Web License Manager (PDF)
Online Support
Our technical staff is available
to you via email or online.
support online chat: click here
support email: support@nexthaus.com
Phone Support
Live North American phone support is available 24 hours-a-day, 7 days a week:
phone: 1.877.790.1230
sales: 1.866.948.1230 (not 24/7) |